FAQ

When will my order ship?

In-stock orders ship in 1–3 business days. Pre-orders ship on the date listed on each product page; the 1–3 day window doesn't apply to them.

How much is shipping?

US Standard is free on orders of $70 and up, and $8 under that. US Express is $15. International rates show at checkout.

What does 'sold unfinished' mean?

Your Rambler starts with your home state. The rest is up to you: every patch you add along the way writes the next chapter.

How does the Rambler fit?

Boxy and slightly cropped; it sits at the waist with roomy shoulders and chest. Take your usual size. Between sizes, tall, or wearing a hoodie underneath? Size up.

How do I sew on a patch?

Our field guide walks through it: How to Sew a Patch on a Jacket.

Can I return something?

Yes, within 7 days of delivery. Send it back unused and unwashed with tags on. Refunds go to your original payment, minus a $10 restocking fee. Return shipping is on you unless we sent the wrong piece or it arrived damaged. Start a return through the Contact page.

Can I get a custom jacket?

Yes. Tell us your story on the Custom Jackets page.

How do I reach you?

Email outtherewearsupport@gmail.com, use the Contact page, or DM @outtheregallery on Instagram. See Ya There.